Privacy Policy

Last Updated: May 7, 2025

Theo Creative, LLC ("Theo Creative," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.theo-creative.com (the "Site") or use our services. Please read this Privacy Policy carefully.  

1. Information We Collect

We may collect the following types of information from and about you:

  • Personal Information You Provide Directly:

    • Contact Information: Name, email address, phone number, mailing address.

    • Communication Preferences: Information you provide when you contact us with inquiries or feedback.

    • Project-Related Information: Details you share with us in connection with projects or services you request.

    • Account Information: If you create an account on our Site (if applicable), we may collect your username and password.

    • Marketing Preferences: Your choices regarding receiving marketing communications from us.

    • Other Information: Any other information you voluntarily provide to us.

  • Information Collected Automatically:

    • Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.

    • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Site. This helps us analyze website traffic, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.  

    • Device Information: Information about your device, including device type, model, and unique device identifiers.

2. How We Use Your Information

We may use your personal information for various purposes, including:  

  • Providing and Improving Our Services: To deliver the services you request, communicate with you about your projects, and improve our Site and services.

  • Communication: To respond to your inquiries, provide customer support, and send you important notices and updates.

  • Marketing and Promotions: With your consent, to send you promotional emails and information about our services that may be of interest to you. You can opt out of receiving these communications at any time.  

  • Personalization: To personalize your experience on our Site and tailor our content and recommendations to your interests.

  • Analytics: To analyze website usage trends, monitor the effectiveness of our marketing efforts, and improve our Site's functionality.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.  

  • Security: To protect the security and integrity of our Site and services, and to prevent fraud and abuse.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:  

  • Service Providers: We may share information with third-party service providers who assist us with various operations, such as website hosting, data analysis, email marketing, and payment processing. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.  

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.  

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.  

  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.  

4. Your Choices and Rights

You have certain rights regarding your personal information:

  • Access and Correction: You may have the right to access and update the personal information we hold about you.

  • Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions.  

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails or by contacting us directly.  

  • Cookie Preferences: You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings preferences.  

  • Do Not Track: Our Site does not currently respond to "Do Not Track" signals from your browser.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.  

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  

6. Data Retention  

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

7. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete that information.  

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.  

9. Changes to This Privacy Policy  

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

Theo Creative, LLC [Your Physical Address - Optional, but Recommended] [Your Email Address] [Your Phone Number - Optional]

Important Considerations:

  • Legal Review: As mentioned earlier, it is crucial to have this policy reviewed by legal counsel to ensure compliance with all relevant laws, including the Tennessee Consumer Privacy Act (if applicable in the future) and any other state or federal regulations.

  • Specific Services: Tailor the "Information We Collect" and "How We Use Your Information" sections to accurately reflect the specific types of data you collect and how you use it in the context of your creative services (e.g., design files, client feedback, etc.).

  • International Users: If your website attracts international users, you may need to consider additional legal requirements such as the GDPR (General Data Protection Regulation) for users in the European Economic Area.

  • Cookies and Tracking Technologies: Be transparent about the specific cookies and tracking technologies you use and provide clear instructions on how users can manage their preferences. Consider using a cookie consent banner on your website.

  • Third-Party Integrations: If you use third-party tools or services that collect or process personal data on your behalf (e.g., analytics platforms, email marketing services), ensure your policy reflects this and that you have appropriate agreements in place with these providers.